The solution to this, and the solution that ShareLingo has been publicizing for years, is to train people to work with a diverse set of individuals. Not experiences, not categories... people.
By moving past cultural identity and into individuality, your employees can learn how to see the real people, rather than labels and stereotypes.
Connecting your English and Spanish speaking staff, managers, and customers so they can teach and mentor each other does.
The best way to do this is to teach your employees how to communicate authentically and with empathy.
However, this can be extremely challenging when you have a diverse, multicultural workforce that literally live in different worlds.
At ShareLingo, our consulting team has been addressing this issue for companies across Colorado for over three years.
Further, we don't just tell you what you should do – we step in and help you DO it.
Our classes are tailored to your organization. Whether you are in health care, banking, hospitality, construction, education, landscaping... it really doesn't matter; our classes will eliminate your diversity problem.
The natural conversations that occur during a ShareLingo training lead to real learning and understanding, and we encourage this! Not just because language and communication is so important, but also because our participants share cultural insights that cross the diversity gap.
If your company is struggling with diversity issues, or would like to proactively address them with a comprehensive program that will improve employee retention, eliminate diversity problems, protect you from brand-damaging lawsuits, and even improve your client engagement, don't hesitate to contact ShareLingo today for a complimentary consultation.